We value your custom and support and hope that you receive your purchase as fast as possible.


If you're looking to exchange the size of a garment, then simply post it back to us here:

Phantasy, PO BOX 56972, London, N10 9BR

We do require you forward us the p&p to send your new order out, you can send this to us either in the envelope or via Paypal to If you are unsure how much this is, it'll be the amount shown on your order packing sheet, if you bought a tee and the first class postage to an address in the UK was £2.80 then send us £2.80 again, or if you'd like to change the postal service or it's for a singular item from a larger purchase, we can let you know what it is.


If you'd like us to refund an item, simply send it back to the address below with a note telling us to do just that. It would also be great to know why you'd like a refund, just so we can improve our items or service to you in the future.

Phantasy, PO BOX 56972, London, N10 9BR

Additionally, you can contact us by emailing our HQ here if you have any other queries. Feel free to reach out to us and we will do our best to help.

Thank you for shopping with us and supporting our independent label.